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Focus

PSE Partnership promotes education to make care safer for patients and improve the healthcare industry.

Methods

We educate interdisciplinary groups of healthcare professionals using patient-centered care models and a team-based approach. We explore all the factors that contribute to adverse events for patients, including poor communication, human factors, system and process errors, hierarchy, transitions of care, equipment design failure, and lack of practice-based learning and improvement. We teach students and residents to report errors, near misses and unsafe conditions that they observe or are a part of in the delivery of care. We incorporate best practices from other industries such as manufacturing and aviation and provide education on how to apply these lessons to healthcare. We strive to create system-wide change by translating improvement into practice.

 

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